We offer appointments Monday to Saturday, including daytime and evening slots, to suit a variety of schedules.
Appointment Types
You can choose from the following formats:
- Remote Appointments via secure video consultation
- Face-to-Face Appointments at one of our clinic locations
- School or Home-Based Assessments for school-aged children (available by prior arrangement)
All appointment types follow the same process and fee structure, the price for all assessments is ยฃ789.
How to Book
To book your assessment either:
- Use the online booking form at the bottom of this page, or available at Online Booking
- Or Contact us via email at [email protected] or by whatsapp at 07533 695269 to discuss available options and payment methods
Payment and Flexible Options
All payments are securely processed via Stripe, which accepts all major debit and credit cards. Flexible instalment options are available through Klarna and other providers (subject to eligibility and approval by the payment platform).
Cancellations, Refunds & Rescheduling
By booking, you confirm agreement with our full Booking Policy and Terms & Conditions:
- You have a 14-day cooling-off period from the date of booking. If services have not started, a full refund will be issued.
- If services have started (e.g. forms sent, clinician preparation), the cost of those services will be deducted from any refund.
- If your appointment is less than 14 days away, and you cancel at any time, no refund will be given.
- Rescheduling must be requested at least 48 hours in advance and is subject to availability.
- If you:
- fail to attend your rescheduled appointment,
- cancel the rescheduled appointment within 14 days, or
- request to reschedule more than once,
no refund will be given, and no further rebooking will be offered.
If you feel exceptional circumstances apply, please contact us to discuss.